Director of Sales Excellence, Salesforce Solution Architect

Job Summary

We are seeking an experienced and strategic Salesforce Tech/Solution Architect to lead the design, development, and implementation of scalable and secure Salesforce solutions.

You will be responsible for aligning technical architecture with business goals, optimizing the Salesforce platform, and ensuring successful delivery of enterprise-grade CRM solutions.

In addition, you will be required to provide sales support thought leadership and data for ongoing reporting, forecasting, and marketing initiatives.

Key Responsibilities


* Design end-to-end Salesforce architecture across Sales Cloud, and other Salesforce products.


* Translate business requirements into scalable, secure, and high-performing Salesforce solutions.


* Lead the business/technical design sessions and develop technical and business solution documentation.


* Guide and mentor teams on Salesforce best practices and platform governance.


* Oversee integration of Salesforce with other systems (ERP, marketing platforms, third-party tools as needed).

Lead the migration of business units from the current CRM(s) to Salesforce.


* Define and enforce standards for data modeling, system integration, and performance optimization including sales reporting, forecasting and customer trends.


* Stay current with Salesforce releases, features, and industry trends to recommend innovations.


* Collaborate with stakeholders across departments to ensure alignment between IT solutions and business needs.

Qualifications

10+ years of hands-on experience with Salesforce platform architecture, development, and administration.


* Deep knowledge of Salesforce configuration, Reporting, Dashboarding, Lightning Components, and APIs.


* Experience with Salesforce integration patterns and data migration strategies.


* Strong understanding of Salesforce security, data modeling, and multi-org environments.


* Salesforce certifications preferred:
+ Salesforce Certified Technical Architect (CTA) - strongly preferred.
+ Salesforce Administrator / Advanced Administrator - preferred


* Excellent communication, leadership, and stakeholder management skills.


* 10+ years of sales operations experience, including pipeline management, forecasting, Bid Desk, Vendor Registrations


* Extensive experience with excel, bid desk management, vendor registration, Sharepoint


* Industry-specific Salesforce experience (Government sales).

About us

Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world's most complex infrastructure challenges for more than 80 years with a legacy of expertise, experience, innovation and integrity.

Based in Pittsburgh and with nearly 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, an...