Grab n' Go Attendant

About Us

Sophisticated design, luxurious amenities, bright lights and breathtaking views are just some descriptions of our hotel.

Who wouldn't want to be part of it? Immerse yourself in Times Square, heart of New York City.

Here at the Renaissance TSQ, we are like a big work family embracing each other and valuing our diversity.

Come join the team to enjoy the grand options offered such as traveling perks, health benefits packages and prosperous retirement plans along with so much more! Let's discuss how to make you part of our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

The Renaissance Times Square is looking for friendly, efficient, and guest-focused Grab n' Go Attendant to join the launch team of our brand-new Market concept-a space so fresh and exclusive, even the name hasn't been announced yet.

This sleek, modern Market will offer curated food and beverage options designed for busy travelers and locals on the move.

As a Grab n' Go Attendant, you'll be responsible for delivering warm, attentive service while ensuring the Market is fully stocked, clean, and operating smoothly.

You'll be the first point of contact for guests seeking quick, high-quality options, and play a vital role in shaping the convenience-focused experience of our newly renovated outlet.

The compensation for this position ranges from $31.10-$41.47 based on experience.

Job Responsibilities:


* Greet customers immediately with a friendly and sincere welcome.

Use a positive and clear speaking voice, listen to and understand requests.


* Prepare customers orders as requested accurately and efficiently.


* Ring guest check correctly.

Close the check to the proper method of payment, (i.e., cash, credit card or house charge).


* Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.


* Maintain the highest level of standards for all product preparation.


* Clean or sanitize work areas, utensils, equipment, service stations or seating areas.


* Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.


* Balance house bank at the end of the shift.

Retrieves and returns bank from vault to workstation and return, to ensure accountability.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job related duties as assigned.

Ideal Traits:
• Naturally friendly and solution-oriented
• Fast-paced without sacrificing quality
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