Integrated Business Planning & Demand Management Leader

What you'll Do

Position Summary

Manages the monthly demand management process for Americold's Americas business, including the development of a rolling, minimum 24-month forecast at customer program levels, leveraging advanced predictive analytics.

Assists in improving forecast accuracy and eliminating bias from demand forecasts.

Collaborate with Sales, Marketing, Finance, Customer Service, and Operations to determine assumptions, latest market trends, customer-specific plans and needs, and promotional activities.

Responsible for developing and implementing Class A Planning and Control demand management and forecasting processes, including design, procedures, responsibilities, and metrics.

Participate in sales planning and pricing activities to achieve the sales plans that were forecasted.

Leads the consensus demand planning process to ensure a singular demand plan considering multiple inputs to include sales history, sales team inputs, marketing inputs, operations inputs, etc.

Communicates requirements to operations and financial organization.

Essential Functions

The essential functions of the position include, but are not limited to:



* Effectively leading a forecast analyst(s) in the recognition of all demand for storage, handling, and value-added services to support customers.


* Developing 24-month rolling demand forecasts in $ and units, which become the basis for Latest Estimates, Operating Plans, and financial projections.


* Developing various advanced statistical models, data analytics, AI, and machine learning models to support and enhance the accuracy of the demand forecast, as well as identifying business growth opportunities or business risks.


* Documenting assumptions underlying the forecast and highlighting key changes; monitoring the market environment vs.

assumptions.


* Coordinating the monthly Demand Review meeting to gain agreement on the latest 24-month forecasts using input from Sales, Marketing, Operations, and Customer Service.

If the organization cannot reach consensus, recommends a final decision to the Chief Financial Officer.


* Creating and implementing a weekly forecasting process at the program and location level.

The weekly process includes comparing shipments and orders with forecast, making decisions on adjusting upcoming weeks and identifying abnormal demand patterns, and creating and reviewing forecasting exception reports.


* Assisting in the development of forecast error metrics at all levels of the process and achieving continuous improvement goals on forecast bias and forecast error.

Ensuring that root-cause analysis and corrective actions are completed.


* Achieving and maintaining the forecasting process at Class A Planning and Control levels as determined by external consultants.


* Leading the installation of supporting software for statistical forecasting and forecast reporting.

Ensuring that the system is used where appropriate for the base business.

Owns,...