Billing Specialist

Who We Are Looking For

Location: Remote, USA

Seeking a degreed accountant or finance professional with a proven track record of excellence.

The ideal candidate is a highly motivated self-starter with strong judgment, exceptional attention to detail, and experience managing high-volume contract billings and complex financial operations with minimal supervision.

Expertise in Salesforce and NetSuite is required, along with strong communication and teamwork skills.

Must be a fast learner, energetic, and able to work independently, exercising sound judgment while knowing when to escalate issues.

What You Will Work On


* Manage invoicing within area of responsibility, which includes:


* Preparing, processing and managing invoices for all subsidiaries ensuring accuracy, timeliness, and compliance with contractual agreements and internal processes for all for new business, renewals, upgrades and transactional fees.


* Reconcile billing discrepancies and resolve client inquiries (internally and externally) related to invoices, portals, and purchase orders in a timely manner through email, telephone, and collaboration and communications software.


* Reviewing and understanding contractual information within Salesforce to ensure accurate recognition of revenue


* Audit systems and update information for future processing and reporting as needed


* Collaborate with cross-functional teams, including sales, finance, and operations to ensure seamless integration of billing data and processes


* Communicate with customers including distributing invoices promptly (via mail, email and Portal uploads) to ensure customers can process payments within the terms granted


* Review and process purchase orders received from customers


* Will be responsible for specific month and quarter end close duties.


* Perform User Acceptance Testing of internal systems to ensure data validation and system functionality for integrations impacting billing processes and NetSuite.

What You Wil Bring



* Bachelor's degree in accounting, finance or a related field OR 2+ years billing experience demonstrating success with expanded responsibilities over time


* Experience billing customers for a subscription-based service with a solid understanding of how these effects deferred revenue


* Expertise with Salesforce and NetSuite accounting software


* Knowledge and understanding of deferred revenue, the full-cycle accounting process (specifically on the Order to Cash side), proficient in Excel and Microsoft Office products


* Ability to operate independently, use discretion, and prioritize work in a fast-paced environment


* Excellent verbal and written communications skills and the ability to communicate diplomatically with customers regarding outstanding issues and balances


* Experience in a SaaS work environment preferred

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