Case Management Project Manager

Title: Case Management Project Manager  

Location: Remote/Nationwide

Travel: up to 20% travel

Security Clearance: Moderate Risk Background Investigation (MBI) required

Schedule: Position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent.

Salary Range: $85,000-125,000



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About KACE:

When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common; the passion to make a difference! KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation’s safety, security, and quality of life.

The desire to have a career that is purposeful and forward thinking is woven into every KACE employee…it’s The KACE Way.

KACE employees are; purpose driven, forward focused, open-minded, trustworthy, and invested.

The KACE Way is our commitment to our employees, to our customers, and to our communities.

Join KACE and make a difference!

Job Summary: 

The Case Management Project Manager leads a team of specialists to support NamUs users and manage case data.

This role ensures the accuracy and completeness of case entries, facilitates DNA collection, and promotes the NamUs program through outreach and training.

Essential Functions and Responsibilities:  


* Lead a team of case management specialists.


* Review case entries for accuracy and completeness.


* Facilitate DNA collections and next of kin notifications.


* Enable forensic and analytical resources for outreach.


* Assign responsibilities and oversee task completion.


* Review user registrations within the NamUs application to vet users, set coverage areas and permissions, and activate user accounts, as appropriate.


* Attend at least one national in-person user group/professional training meeting per year.


* Provide professional user sponsorship renewals by verifying parent agency support of the NamUs users’ permissions.


* Vetting new, UP, and UCP cases entered into NamUs with the appropriate criminal justice agencies for potential publication in NamUs by ensuring that all case information is complete, appropriate, and accurate.


* Facilitate forensic and analytical services to assist agencies with MP, UP, and UCP case


* investigations and resolutions by connecting NamUs users with the appropriate forensic and analytical staff, supplying necessary paperwork, and answering frequent or infrequent questions related to the specialized subject matter.


* Provide outreach and training to NamUs users in the use of NamUs technology and


* resources.


* Provide coordination and implementation of outreach opportunities such as missing person day events and other outreach opportunities.


* Provide technical assistance related to filing missing person reports or providing/submitting biometric information to friends and family mem...