On-Call ADA Mobility Assessment Evaluator

At MTM Transit, it is never just a ride, it's personal.

We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important.

We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve.

Our company culture is one of innovation, collaboration, and growth.

If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What Will Your Job Look Like?

The Mobility Assessment Evaluator On-Call (MAE) will be called in to cover shifts when a full-time MAE is out of the office.

The Mobility Assessment Evaluator On-Call (MAE) is responsible for reviewing ADA paratransit application materials, supplemental intake and professional verification forms, conducting in-person interviews for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service.

The Mobility Assessment Evaluator On-Call (MAE) is also responsible for maintaining accurate documentation, and providing final eligibility determinations to the Client. 

This position will sit at the WMATA Transit Accessibility Center at 55 M Street SE Suite 520 Washington, DC 20003.

What You’ll Do:


* Determines final eligibility based upon the application, interview, functional assessment and any supplemental information


* Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided


* Determine what functional assessments the applicant will be required to undergo


* Provide written eligibility determination documentation to Client within ADA required and contracted time frame


* Reads and interprets ADA paratransit applications, intake forms, and professional verification forms


* Review interview results and application paperwork and follow up on assessments and professional verifications, as needed


* Provide further written documentation to Client upon request


* Assist  the leadership team in identifying process improvement opportunities


* Conduct functional physical and/or cognitive assessment with applicants that may include:
+ Physical Functional Assessment using an outdoor course
+ Physical Functional Assessment using an indoor course
+ FACTS
+ MMSE
+ Tinetti Balance and Gait Assessment
+ Beck’s Assessment


* Apply information obtained to determine applicant’s capability to independently ride fixed route transportation


* Provide required forms to administrative personnel for data-entry and eligibility letter generation


* Participate in staff meetings with leadership and/or Client


* Participate in community outreach and education as needed


* Participate in initial and on-going training as required by MTM and Client


* Complete all necessary reports, paperwork and main...