Benefits Specialist I

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:
Full time

Department:
Human Resources

All Locations:
300 Ocean Avenue – Revere

Position Summary:
Full-time position for an experienced Benefits Specialist.

Ideal candidate will have in-depth knowledge of all benefit plans, including Health, Dental, 401K, FMLA/PFML, Life and LTD, in order to advise employees regarding benefit options, eligibility and plan provisions.

Essential Duties & Responsibilities


* Conduct new hire onboarding orientations for benefit and non-benefit-eligible staff


* Administer health and welfare benefit plans including, but not limited to: medical, dental, life, disability, and supplemental programs.


* Launch annual benefits open enrollment and ensure staff compliance with election deadline.


* Ensure compliance with state and federal laws affecting group benefit management administration, including but not limited to: ACA, HIPAA, COBRA, ERISA, FMLA, Section 125 and state regulations.


* Audit health and welfare benefit plan enrollment data to ensure accuracy.

 


* Reconcile and process monthly carrier premium invoices and ensures timely payment.


* Develop strong working relationships with vendors and third-party administrator (TPA) to ensure accurate, efficient, and timely claims administration and excellent customer service.


* Work with third-party administrator  to oversee eligibility, tracking and reporting, ensuring compliance with Worker's Compensation, FMLA and ADA and reasonable accommodation oversight


* Collaborate on appropriate handling of benefits impacted by leaves of absence, return-to-work, and end-of-employment such as; medical, dental, life, and disability.


* Advise and counsel employees on existing benefits.

 


* Maintain contact with insurance carriers, third-party administrators, employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees.

           Qualifications & Requirements


*  Minimum of 3 - 5 years of benefits experience, preferably in health care, requ...