Global Screening Operations - Business Analysis Manager

If you like leading strategic initiatives, collaborating across diverse teams, and driving impactful solutions, you have found the right team!

As a Business Analysis Manager in the Global Screening Operations (GSO) Team, you will be responsible for leading and executing the delivery of strategic projects that are driven by innovation, regulatory requirements, and client demand.

These critical initiatives require flawless execution to prevent impacts on Operations, Lines of Business, and clients.

Your focus will be on collaborating with Technology, Data Science, Operations, and Compliance to define and drive the book of work, assess and provide status updates, and work together to solve risks and issues while establishing \"path to green\" solutions.

This will include, but is not limited to, managing changes related to Data quality and Data management that impact the GSO teams.

You will work in an environment that offers significant exposure to key stakeholders and senior management, with the solutions delivered being highly visible and impactful, placing a high expectation and premium on performance and results.

Job Responsibilities


* Lead and execute strategic/multi-year projects within the Payments space, ensuring alignment with business objectives.


* Collaborate with Technology, Data Science, Operations, and Compliance to define and drive project deliverables.


* Manage stakeholder relationships across lines of business to ensure effective communication and project alignment.


* Develop and deliver executive-level presentations and updates to senior management.


* Utilize Waterfall and Agile methodologies to manage project timelines, budgets, and risks.


* Define and implement process improvements and data analysis to support strategic solutions.


* Oversee pre-implementation tasks, including defining operating models, procedures, and SLAs.


* Facilitate global training sessions to support change events impacting Global Screening Operations (GSO).


* Use Jira for issue tracking, demand, and defect management, including post-implementation validation and support.


* Ensure compliance with regulatory requirements and incorporate region-specific language as needed.


* Partner with hiring managers to create and refine job responsibilities and qualifications

Required Qualifications, Skills, and Capabilities


* Excellent communication and problem solving abilities with a quick learning capacity


* Experience in business analysis and project management


* Strong analytical and organizational skills


* Effective in collaborating with teams and engaging stakeholders


* Proficient in verbal and written communication and influencing others


* Proven ability to establish and maintain business partnerships


* Capable of leading and manager change in fast-paces settings


* Skilled in client interactions to determine project scope and requirement

Preferred Qualifications, Sk...