Gift Shop Attendant

About Us

Excellent service is a tradition at the Sheraton Music City Hotel.

Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space.

With dedicated associates, we are poised to exceed our guest's every need.

Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members.

Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more.

Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel Team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Maintain a clean and attractive shop for guests, while offering superior customer service.

Essential Duties and Responsibilities


* Promote sales by using suggestive selling techniques.

Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales.


* Ensure all assigned inventory counts are accurate.


* Protect assets against losses and shoplifting.


* Handle all cash transactions accurately.

Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts.

• Adhere to the hotel cash handling policies.

Practice proper register operation procedures.


* Assist in the training of new staff to ensure standard operating procedures are communicated and adhered to.


* Maintain constant communication line with gift shop manager/supervisor in order to keep abreast of all shop related problems, customer requests and fast-moving items to maximize sales and guest satisfaction.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Mathematic proficiency required to handle cash.


* Requires knowledge of computer equipment or other technical devices and the ability to operate cash register.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financia...