Director of Sales

The Manchester Deansgate Hotel is on the lookout for a dynamic Director of Sales to inspire and lead.

Join the excitement and become part of the IHG Hotels and Resorts family! 

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester.

Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views.

Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre.

Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space.

Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester.

The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

As the Director of Sales, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) …


* Managing and coaching our Sales & Reservations team, training them on best practice and supporting them to produce excellence.

You will be a strong leader who enjoys to lead by example. 


* Delivering new direct business/pipeline aligned with the business needs and managing budgeted sales in corporate rooms and the annual sales and marketing plan (ensuring ROI is tracked) 


* Generating new business leads through social media amongst other avenues and supporting the renegotiation of existing annual agreements in line with the Hotels KPIs 


* At all times reporting and tracking sales through sales performance reports (using targets, KPIs and sales objectives) and identifying any problems (then working to resolve them)


* Working independently within your department and with the wider Hotel team to consolidate board sales packs and monthly commercial reviews 


* Using best practice, continuously improving processes and identifying areas which efficiency can be streamlined

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay.

In addition to this, we are looking for someone who has….


* Availability to work typically on a Monday-Friday schedule, however additional hours in evenings and weekends may be required due to business needs 


* Experience at Director of Sales or a senior management role within a busy Sales team (ideally within a branded environment)


* A track record of sales achievements with at least 2 years’ experience in the service and hospitality industry is essential for this role. 


* You will have strong strategic planning skills, ability to look ahead and strategies in place to support the plans. 


* It is essential that you can work well under pressure, with minimal supervision and maintain high standards and attention to...