Senior Claim Examiner

JOB DESCRIPTION

Chubb is currently seeking a Senior Claim Examiner to join its Fidelity team based in Whitehouse Station or Jersey City, NJ.

POSITION RESPONSIBILITIES:


* Effectively manage an active claim inventory of mid to high complexity commercial crime and financial institution fidelity bond, workplace violence and kidnap, ransom and extortion losses in accordance with Best Practices


* Handle claims from notification to resolution through timely and accurate investigations, coverage analyses, negotiation and problem solving skills within financial authority


* Consistently communicate claim developments, exposure analyses and requests for authority to management


* Deliver superior customer service through effective interaction with internal and external customers


* Effectively document all relevant events in a timely and efficient manner as cases develop, including evaluation of facts giving rise to the loss, coverage and exposure under various policy forms


* Create timely and accurate indemnity and expense reserves.

Manage reserves throughout the life cycle of all files with appropriate documentation supporting any reserve changes


* Maintain a current diary to monitor claims for new developments, follow up on requests from internal and external customers, update management and complete diary activities


* Select, budget, scope and coordinate vendors including accountants and attorneys as needed and within guidelines


* Complete written reports and make presentations to provide information to management on claim developments


* Adhere to all statutory regulations and Unfair Claims Practices Acts


* Collaborate with recovery unit to assure that all recovery opportunities are identified and pursued


* Obtain and/or maintain current independent adjuster licenses as required

KNOWLEDGE, SKILLS AND ABILITIES:
• Excellent written and oral communication skills
• Demonstrated ability to deliver high caliber customer claim service
• Advanced listening and negotiation skills
• Advanced knowledge and attention to detail in insurance coverage and contracts, investigating claims and setting timely and accurate reserves
• Strong organizational skills to independently manage own claim inventory
• Ability to develop and maintain strong business relationships with a wide spectrum of people internally and externally
• Strong collaboration skills
• Some travel may be required

EXPERIENCE AND EDUCATION:


* Bachelor's Degree required.

CPCU and/or advanced degrees (e.g., law, accounting, finance, etc.) a plus


* 3 years of financial lines claims experience including at least 3 years of Fidelity claim handling


* If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

The pay range for the role is $72,400 to $123,100.

The specific offer will depend on an applicant's...