Experience Design Vice President

Shape the future of user experience with strategic design initiatives that blend business needs and user insights.

As a Lead UX Designer in our Global Finance Technology team, you will play a pivotal role in shaping the user experience across our products and services.

Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.

As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.

Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.

You will play a crucial role in conceptualizing, structuring, and detailing our offerings within the context of a broader user journey.

Leveraging your developing knowledge of design and research practices collaborate with senior UX leads to execute tasks and projects that align with established policies and procedures.

Your work will have a direct impact on mid-sized features or small collections of features within a discipline, ensuring a seamless and inclusive user experience.

Contribute to the team's decision-making process and help drive customer-centric innovation strategies.

At the Lead level, demonstrate your proficiency in experience design craft skills as well as strategic and self-starter initiatives, while continuously developing your expertise in these and other design-focused areas.

Job responsibilities


* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas


* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain


* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion


* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions


* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels


* Lead the UX design process for multiple projects including the creation of wireframes, UI designs, and interactive prototypes with our design system.


* Receive and provide constructive feedback and innovative ideas within your team


* Collaborate with UX Researchers for journey maps, personas, and usability testing


* Partner with product and development teams to launch solutions that balance business, user, and technical priorities
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