Night Audit/Front Desk Agent

About Us

Elevate your career in the heart of downtown Jacksonville Florida.

The Marriott Jacksonville Downtown is situated in the heart of the River City district.

We love to play as hard as we work, so taking in a live show, football game, or concert, before or after work, is just one of the perks we enjoy at our location.

Public transportation is convenient with several different options via skyline, bus, or electric scooter.

It is such an exciting time to join our team as we embark on a new journey to renovate our entire building, so we can be proud of our brand-new rooms and public spaces.

We pride ourselves on taking care of our team, so our team can take care of the guests.

Come join the JAXMD team and stay for the fun!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

This is a blended position that would consist of some Night Audit shifts and some afternoon shifts.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards.

Coordinate with other departments (i.e.

Security, Housekeeping) to ensure quality service is provided to all guests.

Essential Duties and Responsibilities


* Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.


* Run audit reports/journals from the front office system, Point of Service and the computer.


* Make corrections and adjustments and handle all computer problems that might occur throughout the shift.


* Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.


* Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.


* Ability to effectively deal with guest and associate concerns in a friendly and positive manner.


* Ability to access and accurately input information using a moderately complex computer system.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, publi...