Assistant Store Manager - Somerville

SUMMARY: 

This position is responsible for assisting the store manager maintain and supervise a well-organized and efficient store that creates an enjoyable shopping environment for customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



* Provides direction and supervision of employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers using established policies and procedures.


* Opens and closes the store at the proper times and performs mid-shift duties


* Knows budgeted sales quotas and assists the manager in achieving those goals by completing daily budget sheets, pushing and pulling inventory, and accurately pricing high-end merchandise, offering excellent customer service, and ensuring the store opens on time and is kept clean.


* Builds and maintains a motivated and efficiently trained sales staff.  Informs staff of promotions, policies and procedures.  Trains and evaluates employee’s performance.

Provides performance feedback to Store Manager.


* Completes weekly/daily sales reports, upkeeps inventory, orders stock, maintains sales log, processes staff payroll, schedules personnel, and tallies money daily.


* Displays and merchandises stock in order to create an appealing and conducive selling environment.


* Manages customer complaints regarding salespeople, merchandise and/or store policy in a tactful and efficient manner.


* Performs work activities of subordinates, such as cleaning and organizing racks and displays and selling merchandise.


* Works with program staff to provide a rewarding and effective training experience for program participants.  Schedules daily tasks, evaluates performance and makes recommendations to program coordinator.


* Knowledgeable of all policies and procedures and assures compliance.


* Performs other duties as assigned.

QUALIFICATION REQUIREMENTS:

 


* Position requires a high school diploma or equivalent, a minimum of 3 years of retail sales experience, and a minimum two years supervisory experience.


* Must have strong leadership skills and must be able to train, develop and motivate staff.

Must have good team building skills.


* Must be able to drive sales and have a strong customer focus.


* Incumbent must be able to work with a diverse group of customers and staff, and with individuals with disabilities.


* Incumbent must also have the ability to determine when to direct a problem situation to a supervisor.


* Satisfactory results of all required background checks.

PHYSICAL DEMANDS:

The physical demands that must be met by an employee to successfully ...