Senior Consultant Technology

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members.

The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Sagility has more than 25,000 employees across 5 countries.

Job title:

Senior Consultant Technology

Job Description:

The Business Systems Analyst implements and oversees complex computer systems for the organization with the goal of increasing efficiency through building new systems and enhancing existing.

The System Analyst is responsible for observing and monitoring system activity to identify vulnerabilities or areas of improvement, work with key stakeholders to design and implement systems and or solutions, while documenting process / workflows and system requirements.

We are currently seeing a talented Business Systems Analyst to effectively capturing business requirements, map processes, and develop functional specifications in support of business priorities and works with the Development and QA teams to develop new processes or changes.

Key Responsibilities:



* Implement complex IT solutions by defining and analyzing system problems, designing, and validating standards and solutions, while documenting the process


* Defines application problem by conferring with key stakeholders, evaluating procedures and processes.


* Effectively capture business requirements, map processes, and develop functional specifications in support of business priorities.


* Develop deep understanding of the system data model and system infrastructure to create solution designs efficiently and accurately.


* Solution system workflows end to end incorporating user interface, database and reporting designs.


* Ensures operation of complex IT solutions by training personnel and providing support


* Coordinate testing and process changes through the organization as needed


* Provide second-level technical support for end users, opening, updating, and closing Help Desk Tickets


* Develop and maintain a practical knowledge of relevant client business processes (i.e., call center operations, insurance sales and marketing techniques, medical underwriting processes, etc.)


* Plan and facilitate all required internal and external project meetings


* Create, maintain, and deliver project status and variance reports to internal and client management


* Enforce Sagility Technologies methodology and project standards


* Plan and perform quality reviews of project deliverables prior to production release


* Ensure project documents are complete, accurate, current, and stored appropriately


* Execute project closeout activities, including summary report and after-action reviews


* Encourage and initiate innova...