Customer Billing Clerk

What You'll Do:



* Clerical & Administrative Support: Perform a variety of office tasks including answering phones, filing, word processing, and operating office equipment.


* Customer Service & Communication: Handle customer inquiries, direct calls, take messages, and communicate with internal teams to resolve issues and share information.


* Billing & Invoicing: Manage billing processes across multiple systems, manually upload invoices into SAP, apply and audit rate changes, and ensure timely billing.


* Financial Coordination: Collaborate with Corporate AP/AR, process month-end accruals, issue credit memos, and ensure compliance with SOX regulations.


* Cross-Department Collaboration: Work closely with IT and other departments to troubleshoot billing systems, report issues, and support continuous process improvements.

What Experience and Education You Need:



* High school diploma or general education degree (GED) preferred, or at least one year related work experience.

What Could Set You Apart:



* Thrives in Fast-Paced Environments: Able to meet deadlines while maintaining accuracy and attention to detail in a dynamic setting.


* Strong Communication & Interpersonal Skills: Communicates effectively with diverse individuals, provides excellent customer service, and collaborates well with team members and supervisors.


* Analytical & Mathematical Abilities: Proficient in basic math operations including fractions and decimals; capable of reasoning, problem-solving, and responding constructively to feedback.


* Tech-Savvy & Organized: Experienced with Microsoft Office Suite, Warehouse Management Systems, and standard office equipment; knowledgeable in filing systems and data organization.

Physical Requirements:

• Requires the ability to sit for long periods of time, with frequent interruptions

• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending

• Requires manual dexterity with normal hand and finger movements for typical office work

• Talking, hearing, and seeing are important elements of completing assigned tasks

• May require travel by automobile and airplane up for business

• May require a visit facility operations in temperatures at or below freezing

• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds

• Requires the use of various electronic tools

• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes

• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essen...