Director of Orthodontics

Dental Depot – Director, Orthodontics

 

Department:

Ortho Administration

Job Status:

Full Time

FLSA Status:

Exempt

Reports To:

COO

Job Type:

Regular

Amount of Travel Required:

Up to 70%

Work Schedule:

Minimum of 45 hours per week; varies Monday-Saturday, possible weekend/evenings hours. 

Positions Supervised:

Orthodontic Office Manager, Orthodontic Assistant, Orthodontic Business Office Assistant, Orthodontic Patient Account Services Representatives, Orthodontic Treatment Coordinator, Orthodontic Clinical Training Manager, and Orthodontic Regional Manager

Position Summary

A strategic and operational leader, the Director of Orthodontics oversees both daily functioning and long-term integration of orthodontic services.

This leadership position establishes benchmarks for operational effectiveness—encompassing revenues, provider productivity, employee engagement, and patient satisfaction—through directing, planning, and coordinating across departments.

The Director directly supervises and develops Regional Managers, corporate office leaders, Ortho Office Managers, and Doctors, identifying efficiency gaps and implementing improvements in practice performance and job satisfaction.

In collaboration with the CEO and COO, the Director drives growth initiatives, establishes guidelines for recruitment, advancement, evaluation, and retention, and ensures seamless integration of orthodontics into the broader organizational structure to support strategic objectives and long-term growth.

Essential Functions

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

Reasonable accommodation(s) may be made to help enable qualified individuals with disabilities to perform the essential functions.


* Maintain the patient care 1^st initiative in all processes and systems implemented.

Coordinate response to patient care concerns and/or complaints.

Identify and work to correct deviations from delivery of Dental Depot best practices while working to ensure that Doctors are provided freedom and autonomy to develop the individual “voice” of their own practices.


* Work with Management team to ensure that Doctor and employee performance reflects the Dental Depot standards set forth by the CEO and COO.

Identify trends and patterns within individual Doctor’s practices and the group practices as a whole.


* Work closely with the Manager of Patient Account Services to develop and apply best collections practices within our practices.

Work to continuously maintain the “user friendly” approach with respect to the patient’s financial situation.

Work closely wit the Professional Relations Manager to establish internal credentialing guidelines.


* Work to ensure that all Dental Depot practices are compliant with State and Federal regulations.

Coordinate and participate in responding to any audits received.


* Coordina...