ERTS Dispatcher

The Emergency Response and Training Solutions (ERTS) team is looking for an ERTS Dispatcher that will be located in Norwell, MA.

- Responsible for the completion of regulatory reporting on shift.

- Provides day-to-day environmental support to open projects to ensure, compliance with environmental policies, requirements, and procedures.

- Serves as a technical supervisor on matters relating to environmental spills.

- Responsible for oversite of projects including all phases of spill response including, working directly with clients to ensure a timely successful spill cleanup, regulatory compliance, client satisfaction with cost effectiveness in mind.

- Dispatching of contractor for excavation, transportation and disposal of products.

- Oversees contractors in field to determine sources and methods of controlling pollutants in air, water and soil.

- Accurately log information from client interactions into ALERT systems; update in a timely and accurate manner so that clients can track services, inquiries and resolution.

- Dispatching of contractor for excavation, transportation and disposal of products.

- Communicate effectively to contractors, clients, regulatory officials, etc...., through both written and verbal communication

- Return all internal and external calls, emails and facsimiles in a timely manner to ensure that customers' concerns are understood, addressed and resolved in an efficient and complete manner as possible.

- Maintains professional competency in all aspects of the job.

- Perform other job-related duties as required.