Asset Associate II

Embark on a career where your expertise in asset servicing can drive impactful change.

As an Asset Associate II, you will be integral to ensuring precision and efficiency in our operations.

This role offers a unique opportunity to collaborate with diverse teams, enhance client experiences, and contribute to the strategic goals of our firm.

Be part of a dynamic environment that values innovation, growth, and excellence in financial services.

Job Summary: As a Custody Asset Service - Asset Associate II in our Global Custody Asset Servicing team, you will ensure the timely and accurate completion of controls, checks, instructions, and queries.

You will manage group email boxes and internal enquiry management tools to resolve queries within prescribed service levels, collaborate with various teams to resolve operational issues, and manage your workload to meet team and departmental objectives.

Your role will involve reviewing and updating processes to minimize risk, providing support and training to enhance the client experience, and assisting in managing the instruction process.

Job Responsibilities:


* Ensure the timely and accurate completion of controls, checks, instructions, and queries daily.


* Manage group email boxes and internal enquiry management tools to resolve queries efficiently.


* Collaborate with product teams, network management, sub-custodians, and vendors to resolve operational issues.


* Manage your workload effectively to meet team and departmental deadlines and objectives.


* Review and update processes or procedures to minimize risk and improve operations.


* Provide support, guidance, and training to enhance the global client experience.


* Adhere to all departmental procedures, policies, checkpoints, and controls.


* Assist the Senior Manager in managing the instruction process and balancing team workloads.


* Review manual controls for timely execution and checks for accuracy.

Required Qualifications, Capabilities, and Skills:


* Strong background in financial services, ideally within a custody or asset servicing environment (Income / Corporate Actions).


* Proven ability to reduce risk in a risk-based environment.


* Experience in strategic and analytical thinking.


* Adaptability to work in a changing environment, efficiently learning, documenting, and implementing new processes.


* Excellent communication skills, both oral and written, with management, clients, and colleagues.

Preferred Qualifications, Capabilities, and Skills:


* Relevant degree education preferred; non-degree candidates with a proven track record will be considered.


* Experience with asset servicing operating systems/platforms preferred (TCS BaNCS or third-party vendor management advantageous).


* Knowledge of market processes, requirements, and regulations.


* Proficiency in Microsoft Office.


* Previous experience in team development and management.

JPMorganChase, o...