Payments- Public Sector Receivables- Product Delivery Executive Director

Bring your expertise to shape and enhance the journey of products from inception to our customers' hands.

Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.

As a Product Delivery Executive Director in Public Sector Receivables, you foster enhancements and optimize the way products are delivered to customers.

As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers.

Job responsibilities



* Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination


* Owns the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


* Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies


* Takes responsibility for annual, quarterly and monthly revenue forecasting.

Review and certify monthly billing activity to ensure accuracy and complete revenue capture.


* Identifies volume, price and revenue trends and provide recommended actions to respond to changes in volume and revenue.

Analyze expense impacts of client-driven change requests and implement pricing adjustments to maintain or improve profitability.


* Aligns closely with our customers.

Their priorities change quickly and developing effective business relationships is essential to JPMorgan being able to react nimbly to our client's ever changing needs.


* Collaborates with technology and operations teams to integrate new tools, platforms, or systems that enhance delivery efficiency and effectiveness.


* Manages proactively all applicable open risk items and ensure compliance across product set.

Support all compliance and risk related initiatives as necessary including auditing of documentation, risk analysis, and other product due diligence initiatives.


* Provides comprehensive support for RFPs, pricing strategy/modeling, and business proposal cases.

Required qualifications, capabilities, and skills



* This role supports US Federal government contracts that require, U.S.

citizenship or lawful permanent status


* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications


* Extensive experience leading operational management and c...