Process Improvement Manager - Background Clearance Investigation

Description & Requirements

At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group.

We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.

Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).

This project is currently in the bidding phase, and we're eager to consider strong candidates who may be a great fit for this opportunity.

Why Join Maximus?

Becoming part of Maximus means joining a team that offers:

• Comprehensive benefits, including medical/dental/vision, paid time off, and more

• Opportunities for career advancement and professional development

• A collaborative, respectful work environment with supportive leadership and mentorship

This position would be full-time and onsite in Boyers, PA and an Active Top Secret clearance is strongly preferred.

If you do not already have one, you must be eligible and willing to go through the clearance process.

Essential Duties and Responsibilities:

- Lead the design, analysis, interpretation, and evaluation of a variety of reports, internal/external resource documents, and surveys.

- Publish results for utilization by internal and external clients, as appropriate.

- Work with relational database management systems (MS SQL Server) and analytical processing systems.

- Ensure data accuracy and validate all data collection methods used in reporting projects.

- Evaluate data quality, applications and functions, produce output, maintain reporting operations, and documentation.

- Research new data sources and analytical tools.

- Contribute to new product development and improvement in product delivery and presentation.

- Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation.

- Communicate status, risks, and issues to senior management and/or the client as appropriate.

- Analyze existing systems, programs, policies and organizational processes and recommend enhancements and improved solutions.

- Manage efficient execution of business meetings with internal project staff, clients and/or project vendors.

- Develop solutions to a variety of complex problems.

- Document best practices and continuously measure outcomes for desired results.

- Work effectively with internal and external business partners in the delivery of solutions.

Job-Specific Essential Duties and Responsibilities:

- Lead process improvement initiatives.

- Analyzes and tests current processes and systems to determine effectiveness and efficiency.

- Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business.

- Reports to the Department head or Team Lead.

- Conducts e...