Program Manager, Operational Excellence

PURPOSE AND SCOPE:

Establishes, implements, maintains, manages, and achieves all objectives, requirements, standards, practices, and procedures of the projects under their responsibility.

Provides project management leadership, ensuring ownership, accountability, and governance of critical project efforts to ensure that projects are completed per timeline and budget and achieve the required quality goals, reliability, standard cost, and capacity as defined per the project plan.

Participates in process to recommend options to adjust project priorities to optimize resources and manage project portfolio risk.  Leads multiple projects and facilitates activities of development, marketing, regulatory, clinical affairs, manufacturing personnel, and any other functions to ensure that predetermined requirements and timelines are met. 

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:


* Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.


* Provides leadership, guidance, coaching and development plans on best practices and standards for all projects.


* Leads cross-functional project teams through successful completion, maintains and executes schedules and drives the quality and completion of all deliverables.


* Uses leadership skills to ensure cross-functional resources are assigned and held accountable for task and outcome completion.


* Conducts ongoing process to review and assess impact of changes to project scope, determine potential options and ensuring appropriate escalation, selection and approval of final decision.


* Participates and/or leads quality team efforts to continuously improve processes and methodologies resulting in improved efficiency and project delivery in terms of time, budget and customer satisfaction.


* Fulfills customer demand by analyzing work practices, standard operating procedures and systems for optimized and efficient work flow.


* Implements and reviews key project performance indicators for quality, production yield, cost containment and resource optimization.  Leads appropriate and timely actions to improve metrics where required with minimal direction. 


* Manages issue tracking and resolution for assigned projects.


* Establishes communication plans for projects and ensure adherence to those plans maintaining appropriate communication to all project constituents and stakeholders.


* Manages risk assessment and mitigation process for assigned projects.


* Actively measures team morale and engagement on manufacturing lines and drives consistent improvement across all levels. 


* Ensures adherence to established project management methodologies and best practices.


* Interacts with internal departments and external customers; particularly in problem resolution.

Acts as an advisor to subordinate(s) to meet schedules and/or reso...