Supervisor, Quality Assurance

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably.

What sets us apart is our expertise, experience and commitment.

Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.

Overview

Under the direction of the Quality Manager, direct the activities of Final and Floor Inspection Quality personnel and coordinate & develop quality strategies & methods to ensure the quality of TDW products and processes, in order to support continuous improvement initiatives and achieve customer satisfaction.

This position is based in Tulsa.

Candidate must reside commutable distance from TMP Tulsa.

Position is not available through telecommute and no relocation assistance is available.

Key Responsibilities

Primary duties may include, but are not limited to:


* Leads a team of Inspectors to ensure the conformity of all manufactured products.


* Assists in the selection, management, motivation and development of employees to ensure a qualified workforce necessary to meet Company objectives, while complying with EEO and Affirmative Action guidelines or foreign employment guidelines as applicable,


* Conducts performance reviews in accordance with the Performance Management Program, providing fair and accurate assessments of employee performance, training needs, and areas for improvement,


* Develops and contributes to a positive team dynamic to ensure high performance,


* Maintains inspector/technician cross training and qualification records.


* Leads process improvements across all organizations in assigned business unit, utilizing continuous improvement tools such as root cause failure analysis.


* Troubleshoots process issues and utilizes appropriate quality tool to drive continuous improvement.


* Assists with the control and development of process improvements through effective auditing, training, and deployment.


* Reviews and evaluates customer complaints and determines effective corrective and preventive actions and communicates those actions to customers.


* Designs any special testing requirements for evaluation of components or sub-assemblies for reliability testing and analysis.


* Participates in New Product Development engineering teams to ensure designs are able to be manufactured with the highest levels of quality and reliability,


* Identifies and promotes solving problems relating to quality, reliability, and production.


* Establishes the QC plan for specific orders.


* Troubleshoots product issues and utilizes appropriate quality tool to drive continuous improvement.


* Assists preparation for and performance of ISO 9001 Registrar and Management Reviews.


* Monitors ISO 9001 and other QA methods and technologies to ensure all TDW policies, procedures and processes are up-to-date and executed,


* Utilizes appropriate quality tool...