Sales & Service Representative - Wholesale Plumbing
Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, then we'd like you to join our team as a Sales & Service Representative.
About the Role:
You will:
* Meet or exceed the sales targets established by your manager.
* Work with your Profit Center Manager to establish revenue and margin targets.
* Accurately process Sales Orders and Bids generated through telephone and in person sales transactions.
* Assist customers who pick up their order at our Profit Center.
* Find innovative ways to grow sales with existing customers and become their trusted advisor.
* Generate sales leads that develop into new customers.
* Identify opportunities for value-added services and articulate our solutions.
* Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction.
* Support Sales activities and all Profit Center activities as part of our Profit Center team.
* Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
* Successfully complete required safety and compliance training programs as assigned.
* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
* Minimum 1 year experience in customer service or sales; contractor sales preferred
* Knowledge of products sold in the Profit Center
* Be able to drive a vehicle over 10,000 lbs.
As a non-CDL driver, you must:
*
+ Be at least 21 years old
+ Possess a proper and valid driver's license
+ Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
+ Be able to pass a Department of Transportation physical examination before beginning work and again at least every two years while employed and performing this job function.
Our ideal candidate will also:
* Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
* Possess outstanding customer service, telephone/verbal communication, and generous listening skills.
* Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
* Build influential relationships and trust with customers and vendors through open and interactive communication.
* Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, ask for the order and cl...
Hajoca Corporation Job 8244 by eQuest
- Rate: Not Specified
- Location: Chico, US-CA
- Type: Permanent
- Industry: Finance
- Recruiter: Hajoca Corporation
- Contact: Not Specified
- Email: to view click here
- Reference: 8244
- Posted: 2025-07-04 09:22:39 -
- View all Jobs from Hajoca Corporation
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