Payments-Product Delivery Manager-Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Payments Digital and Design, you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities



* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Drive delivery of strategic imperatives within the Digital Product group, as well as keeping senior stakeholders informed on what's going on within the business


* Partner with the Product team to define well scoped initiatives with robust business cases and KPIs to track impact


* Shape and keep stakeholders informed of priorities and progress, driving cross-functional alignment towards the priorities


* Steer executive meetings, agenda and materials, providing management insights, analyses and updates to drive strategic decisions, risk / issue escalations and resolution


* Partner closely with cross-functional leaders across the CIB to align on roadmap prioritization and technology approach


* Partner with Go-to-Market and Product Marketing teams to drive adoption and usage of products

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area


* Demonstrated ability to execute operational management and change readiness activities


* Strong understanding of delivery and a proven track record of implementing continuous improvement processes


* Experience in product or platform-wide release management, in addition to deployment processes and strategies


* Expertise in JIRA, PowerPoint, Excel, and Word


* Strong verbal and written communications skills

Preferred qualifications, capabilities, and skills



* Proficient knowledge of the product development life cycle, design, and data analytics


* Previous consulting or business management experience preferred

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corpo...