Transactions Specialist IV

Join our card production center, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.

As a Transactions Specialist IV in the statement and card production center your primary responsibilities will include, but not limited to, supporting day-to-day and long-term business needs of the facility in Coppell, TX.

You will act as a liaison between the operations management, risk/controls, and document publishing teams to assist in aligning documented processes against corporate standards.

Job responsibilities


* Work with all levels across the organization to implement and support Customer Fulfillment initiatives using project methodology


* Communicate to site leaders and staff new functionality and changes that could impact production process or change current procedures


* Assist in managing capacity to meet client needs


* Maintain a procedure driven environment


* Supports a continuous improvement culture


* Responsible for maintaining an effective risk and control environment

Required qualifications, skills, and capabilities


* Demonstrate strong analytical, organizational, and problem-solving skills.


* Exhibit strong communication and presentation skills with diverse groups and individuals.


* Be skilled in Microsoft Office applications, specifically Excel, Word, PowerPoint, and SharePoint.


* Manage multiple projects and tasks simultaneously with a sense of urgency to deliver quality results while working collaboratively.


* Have a minimum of 1 year of experience with professional interpersonal communication, specifically in a virtual setting (Zoom, Teams, etc.).


* Have a minimum of 1 year of experience in managing projects, presenting to management, resolving conflicts, and collaborating with internal clients and stakeholders.

Preferred qualifications, skills, and capabilities


* Hold a bachelor's degree in business, analytics, or equivalent.

Work Schedule: Onsite, Monday-Friday, 12:30pm-9:00pm (2nd shift)

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligi...