Marketing Operations Leader

Marketing Operations Leader

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

The Marketing Operations Leader provides strategic leadership over the development and execution of the integrated marketing planning process within Adult & Feminine Care sector for Kimberly-Clark North America.

In this role you’ll collaborate with external & internal agencies (media, creative, PR, etc.) to ensure that agency business models & capabilities effectively service Kimberly-Clark’s operating standards & requirements and ensure that all agencies are collaborating to support a cohesive, channel-agnostic view of consumer-centric planning & execution.

This position also requires collaboration with internal brands and marketing teams to drive the operating model for both annual planning and responsive activation & optimization of brand marketing plans, including the development of key standards, tools, timelines, and best practices.

This position requires broad understanding of marketing processes, common agency deliverables and budget management.

To be successful in this role, the selected candidate will need to have a proven history of building high-functioning, cohesive inter-agency teams, as well as practical experience with integrated execution to enable effective decision making.

In this role, you will:


* Manage the sector-level operating rhythm, leading key marketing processes such as annual planning.


* Lead the implementation of new marketing capabilities or processes at the sector level when needed


* Oversee project delivery at the sector level, working in partnership with Project Management


* Manage sector-level internal and external collaboration, ensuring cross-functional teams are brought in at the right points throughout the project life cycle


* Oversee the creative production process in partnership with external resources, ensuring best practices are followed and talent renewals are managed appropriately


* Lead the development of agency scopes of work optimizing staffing models and individual role archetypes.


* Drive cost efficiencies by negotiating project-based agency scopes as business needs require.


* Drive the mid-year and end-of-year agency performance evaluation cycle, collaborating across sectors and with Procurement to ensure timing and schedule alignment.

Single point of contact to coordinate brand and agency feedback.


* Serves as point of contact with sector-level agencies to assist in resolving agency conflicts or performance inclusive of agency ...