Air Export Specialist

Job Title:  Air Export Agent
Job Location: MIA, FL

We have an exciting opportunity for an Air Export Agent to be responsible for the movement of our customer’s air export shipments.  You will be the main point of contact for coordination between customer’s shipment exports, customs brokers, and shipping carriers.  This position will be based at our Miami, FL location (MIA).

 

Key Responsibilities:



* Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf.


* Prepares export documentation, including entry into Cargo Wise TMS, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, Airway Bill and any other documents required by the customer.


* Compliant filing of AES (automated electronic system) export customs.  


* Responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery of cargo 


* Communicates regularly with customer in regard to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates.


* Ensures invoicing of rendered services is completed accurately and, in a timeframe, consistent with company policy. 


* Ensure customer profiles are accurate and updated.


* Meet all KPI’s assigned and audited.

Skills / Requirements:



* Exceptional customer service skills


* Detail oriented and strong follow-up skills.


* Proficient with Microsoft office (Word, Excel, Outlook)


* Air freight industry experience preferred.


* Cargo Wise systems knowledge is a plus

Pay Range $21,32 - $28,43 + (Based on Experience)

Benefits (All Non-Union Employees)


* Compensation: Competitive base salary plus role dependent performance-based incentives.


* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.


* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.


* Vision: Optional coverage for exams, frames, and contacts.


* Dental: Optional coverage for preventive, basic, and major services.


* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.