Dedicated Well-Being Coordinator - Scottsdale, AZ

The Well-Being Coordinator is designated to one Cigna client and works closely with the Cigna account management team and the client's human resources/ well-being team to execute the client's employee health engagement and well-being goals.

The primary focus of the Well-Being Coordinator is to promote whole-person health and well-being.

This position is located at the client's location (City of Scottsdale) and may be able to work some days from home depending on needs of the client.

The Well-Being Coordinator executes the appropriate delivery and coordination of Cigna's programs and resources, customer education initiatives and vendor services while monitoring engagement and effectiveness of the program.

A core objective of this position is to facilitate well-being programs that educate and influence the client's population to lead healthier lifestyles.

This role strives to create data-driven strategies resulting in measurable outcomes.

General Responsibilities

Client Well-Being Assessment


* Conduct an organizational assessment to identify client's strengths and opportunities


* Conduct well-being surveys to determine employees' interests and feedback

Strategy and Budget


* Present multifaceted data elements such as registration rates, utilization, health assessment and overall engagement metrics


* Collaborate with Cigna account team and client to create an annual strategy


* Ensure strategy is adaptable to the unique needs of client


* Create a communication plan to promote programs utilizing various communication channels


* Develop and stay within client-specific budget that supports their well-being strategy


* Provide on-going analysis and evaluation of client communications/health/wellness strategies, biometric data, and employee engagement to drive better results

Implement Programs


* Collaborate with Cigna account team, client and vendors to create, promote and implement well-being programs such as events, campaigns and seminars


* Track program metrics including participation and outcomes


* Share health and well-being related educational materials and resources


* Represent Cigna at events in a professional manner

Well-Being Committee


* Partner with client in creation of a well-being committee if one has not already been established


* Facilitate well-being committee on an on-going basis to support client's strategy

Cigna Responsibilities


* Attend required trainings and meetings


* Process client budget reimbursements or expenses in a timely manner


* Conduct client and customer-facing events and maintain engagement participation and feedback records


* Provide open enrollment support to client as it relates to Cigna's benefit plans, programs and resources such as presentations, informal Q&A or stop-by-booths


* Contribute and collaborate with teammates through sharing best practices


* Strategize with Cigna account team to provide client with...