Attendance Manager -Evernorth- Remote

The Attendance Manager is responsible for leading a team of 8-10 Attendance Leaders, ensuring the effective management and analysis of employee attendance data.

This role requires strong leadership skills to foster a high-performing team, strategic thinking to drive continuous improvement initiatives, and a commitment to maintaining compliance with attendance policies and labor laws.

The Attendance Manager will play a crucial role in standardizing processes, enhancing efficiency, and ensuring alignment across diverse business segments.

Key Responsibilities



* Manage the process of selection, hiring, training, performance assessment and management for team of Attendance leaders


* Provide clear guidance, support, and performance feedback to team members.


* Foster a collaborative and high-performance work environment.



* Drive initiatives aimed at enhancing attendance management processes.


* Identify opportunities for process optimization and implement best practices.


* Continuously refine processes based on feedback from leaders and employees.



* Develop and enforce standardized attendance management procedures across different business units.


* Ensure consistency and alignment in attendance tracking and reporting practices.



* Oversee adherence to attendance policies and labor regulations.


* Provide data-driven insights to support policy enforcement and disciplinary actions.


* Conduct regular audits to ensure the accuracy and compliance of attendance records.



* Partner with HR and department managers to address and resolve attendance-related challenges.


* Communicate effectively with employees, management, and other stakeholders.


* Respond to inquiries regarding attendance records and policies.



* Deliver training sessions on attendance policies, procedures, and the importance of accurate reporting.


* Promote the significance of compliance and accurate attendance tracking.

Skills and Qualifications


* High School Diploma or GED required.

Bachelor's Degree or advanced degree highly preferred


* 2+ years of prior direct people management experience with demonstrated results in leading and developing a team preferred


* Proven experience in attendance management or similar role highly preferred


* Proficiency in HR and scheduling management software and reporting (Ie.

workday; Verint, etc.) spreadsheets and data analysis tools.



* Proven ability to lead, mentor, and develop a team of attendance analysts, fostering a collaborative and high-performance work environment.


* Must be skilled in addressing and resolving team conflicts, ensuring a positive and productive workplace culture.


* Must have the ability to manage multiple tasks and ensure timely follow-ups.


* Strong verbal and written communication skills for effective stakeholder interaction.


* Must have commitment to delivering excellent service to internal and external s...