Bell Attendant / Valet Parker - Front Office - InterContinental Residence Suites® Dubai Festival Ci

Do you see yourself as a Bell Attendant/Valet Parker for InterContinental Hotel® Dubai Festival City?  

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.

Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® at Dubai Festival City consists of four hotels.

These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites.

In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one.

We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

       

A little taste of your day-to-day:


* Make sure our guests always get a warm welcome and a sincere farewell from you


* Manning the bell desk or the door while ensuring the Lobby, Concierge and Driveway areas look great


* Adhere to guest checking in / checking out / room move procedures pertaining to baggage handling and storage


* Deliver a memorable experience to guests with a swift and personal service – Acknowledge IHG Rewards Club members and returning guests, in person or on the phone not forgetting to recognize guests by name.


* Effective use of empowerment and resolve guest issues and use their feedback to improve services for guest satisfaction


* Collate and share local insights via weekly newsletters to meet guest requests i.e.

sporting events, places of interest and local restaurants etc.


* Responsible for rooming checking in guests and ensure great guest relationships are made in a very short space of time


* Be compliant with federal, state and local laws and safety regulations and report any violations to Supervisors/Managers


* Follow systems, security and cash handling procedures and hotel services as per quality standards.


* Assist guests by parking/retrieving their vehicles with utmost care and minimize hotel liability for damages by driving...