AR REP

AR Health Insurance Follow up experience a Must Have

PURPOSE AND SCOPE:

Under general supervision, the A/R Representative identifies, analyzes and resolves routine accounts receivable issues within the assigned portfolio of accounts.  The A/R Representative applies acquired job skills in the performance of accounts receivable responsibilities in compliance with company policies and procedures.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:


* Perform assigned responsibilities in compliance with company policies and procedures; meeting or exceeding goals within company-defined timelines.


* Principle responsibility is to maintain designated portfolio of customer accounts by contacting customers who have not met payment obligations.


* Identify, analyze and research systemic issues that cause aged receivables and make recommendations for resolution.


* Meet or exceed monthly cash forecasts and works to reduce Days Sales Outstanding (DSO) to meet business and departmental goals.


* Serve as point of contact and interface with cross-functional teams.


* Maintain an audit trail by gathering appropriate documentation throughout the collection process and resolution.


* Assist in departmental training in process and procedures as needed.


* Perform administrative activities in support of accounts receivable operations within the assigned function(s).


* Assist with various projects as assigned by direct supervisor.


* Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

 

If your location allows for pay/benefit transparency, please click the link below to request further information on this position.

  Pay Transparency Request Form

PHYSICAL DEMANDS AND WORKING CONDITIONS:


* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Occasionally lift and/or move up to 20 pounds.

EDUCATION:

High School Diploma required.  Bachelor's Degree preferred.

 

EXPERIENCE AND REQUIRED SKILLS:  


* 1 - 2 years' related experience.


* Good computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications.


* Detail oriented with good analytical and organizational skills.


* Good time management skills with the ability to multitask concurrent priorities in an organized manner.


* Must be able to work independently with minimal supervision as necessary, and alternately work cohesively within a team environment.


* Possess a positive, enthusiastic and energetic attitude.


* Strong oral and written communication skills to effectively communicate with all levels of m...