Manager, Residential Services

Description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential.

If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career.

As a full-time employee, you will have access to the following employer/employee paid benefits:


* Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more


* Robust earned paid time off program (PTO)


* Federal Loan Forgiveness Program (available on eligible roles)


* Professional Development Support

SCOPE OF ROLE

Reporting to the Director, Residential Services, the Manager, Residential Services will contribute to client access, engagement, and positive SUD/Behavioral Health outcomes for clients at our residential treatment center.

You will provide daily management, supervision and policy implementation for the residential treatment center while supervising the direct care staff.

You will ensure best practices and guidelines are adhered to by all staff members.

The Manager, ensures most importantly, the safety and well-being of all Signature Health clients.

HOW YOU'LL SUCCEED


* Effectively manage and oversee the daily clinical and administrative objectives and 24/7 staffing of the Residential Services team at your assigned location(s).


* Management support may be required for alternate locations on an as needed basis for backup coverage.


* Manager may be responsible for ongoing coverage of multiple Residential sites in collaboration with the Supervisor Behavioral Health, Residential.


* Be actively engaged when overseeing your team member's individual performance which should include ongoing coaching, development, and meeting objectives through the annual review process.


* Lead by example by providing ongoing communication, teaching, and training to team members.


* Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality and efficiency of the team.


* Plan and oversee all client care operations and programs including site referrals, admissions, the development of treatment plans, and documentation/progress notes.


* Coordinate counselor and residential specialist schedules and plan for site coverage.


* Provide leadership to the behavioral health services staff through appropriate decision-making, work assignment allocations, supervision, reviews, consultation, training and support.


* Conducts residential orientation for all new residents, and new staff members conducting services in the residential treatment facility; may be in collaboration with Supervisor or other Signature Health residential team member(s).
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