RFP Project Manager, National Accounts - Cigna Healthcare - Remote

The National Sales Analyst (NSA) is an integral member of the National Accounts sales team and partners closely with the new and existing business sales team members to enable and support the growth of client and consultant relationships within the segment.

The NSA owns the end-to-end RFP/RFI process and coordinates and drives activity and communication across all internal matrix partners to ensure alignment with client strategy and Cigna's value proposition.

ROLE COMPONENTS:

RFP Project Manager


* Manages new and existing business RFPs end-to-end for all Lines of Business (including but not limited to medical, clinical, dental, pharmacy, behavioral, vision, and stop loss).

Responsible for RFP from initial review and down streaming to final review and submission, follow-up questions, Best and Final Offer, and other RFP-related requests


* Manages multiple complex RFPs concurrently with aggressive deadlines and diverse formats


* Facilitates How to Win (HTW) / Prospect Qualification process as a consultative partner; which includes initial strategy call with leadership and matrix partners with reliance on NSE (New Business Sales Executive) /NAE (National Account Executive - Existing Business) support


* Assists NSE/NAE to build client-specific strategy; applies and disseminates during RFP process


* Engages standard matrix partners as needed based on RFP specifications


* Edits/Manipulates matrix partner output, i.e., plan designs from PBAB, disruption results from RSU, etc.


* Reviews proposal components prior to submission to ensure best in class RFP responses (or client specific strategy) reflecting Cigna solutions and capabilities


* Provides RFP data to NST/NAE for finalist meeting


* Ensure salesforce.com entry and accuracy

Strategic Partner - Internal & External


* Manages relationships with sales and account team members, Underwriting, other matrix partners


* Communicates externally with consultants, including related to missing data, logistical elements of RFPs

Subject Matter Expert


* Maintains and enhances knowledge of Cigna products and capabilities to include in RFPs


* Identifies applicable solutions to quote in RFPs based on consultant/client issues and requests


* Demonstrates a foundational level of understanding of Cigna's processes, solutions, and strategy


* Understands and applies all established processes and Standard Operating Procedures (SOP)


* Proactively participates in segment-wide trainings and discussions as an active learner to establish and uphold baseline knowledge

Team Contributor


* Supports off-season process improvement projects, segment initiatives


* Collaborates with new team members as needed


* Shares recommendations on updates to existing documentation of best practices


* Actively participates in team meetings

QUALIFICATIONS


* Experience with healthcare RFPs for some or all of the following lines of business: m...