Digital Identity Technical Product Manager, Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

The Commercial and Investment Bank Digital Identity team is responsible for delivering security-first capabilities that elevate trust and enhance user experiences for our clients.

This platform integrates with leading financial aggregators and SaaS platforms, forming the foundation of a \"single front door\" experience for seamless access across all JP Morgan applications.

This is a unique opportunity to join a high-impact team central to the organization's security and digital transformation efforts, enhancing security posture and digital experiences for our global client base.

As a Product Manager in Digital Identity, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

You are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities:


* Develops a product strategy and vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog, defining clear and actionable user stories, and prioritizing features that align with the group's business and technical objectives


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Works with cross-functional teams to deliver secure, scalable identity services


* Supports the rollout of modern authentication methods including passkeys, FIDO2, MFA, and federation standards including OIDC and SAML


* Monitors key performance indicators such as application and user adoption rates and communicates progress to leadership and stakeholders


* Champions identity best practices, drives platform adoption, and supports identity education and awareness across the organization

Required Qualifications, Capabilities, and Skills:


* 5+ years of experience or equivalent expertise in product management or a relevant domain area, with a focus on identity, security, or developing enterprise platforms


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product development life cycle, design, and data analytics


* Familiarity with identity and access management concepts and technologies (e.g., Federation / SSO, MFA, and entitlements)


* Experience working in Agile environments and using ...