Product Portfolio Operations Senior Associate

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Senior Product Portfolio Operations Associate in Global Banking, you are a significant member of a team responsible for implementing connectivity strategies across the product space.

You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.

Job responsibilities


* Create synergies across products to ensure successful delivery against business objectives


* Collect key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs


* Calculate metrics for portfolio management operations and analyzes data for areas of opportunity


* Develop change initiative materials and change timelines


* Assist in the product-level collection strategy consisting of controls, financials, and resourcing needs


* Partner with product and control teams to ensure digital product compliance of new enhancements; and evaluate the strength of existing product controls


* Able to work collaboratively in teams and independently to develop meaningful relationships to achieve individual and team goal


* Support intake and prioritization activities for new enhancement requests; perform analysis to understand the customer problem, strategic alignment and measures of success


* Support program updates to stakeholders and leadership team


* Understanding of risk, controls and compliance to departmental and company-wide standards


* Define and implement new frameworks to support processes

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management, program management or performance optimization


* Proven ability to manage and implement operational effectiveness initiatives


* Work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work


* Work collaboratively in teams and independently to develop meaningful relationships to achieve individual and team goals


* Proven ability to operate within the product development life cycle and agile methodologies


* Critical thinking; can be given an objective and break it down into a plan with little guidance and execute


* Problem solving; quickly identify pain points and opportunities


* Willing to learn; ability to digest and understand large amount of information quickly


* Understanding of risk, controls and compliance to departmental and company-wide standards


* Excellent relationship-building skills

Preferred qualifications, capabilities, and skills


* Product or business analysis experience; proficient expertise in qualitative and quantitative analysis


* Prior worki...