Applications Support

DESCRIPTION:

Duties: Responsible for day to day troubleshooting of the production systems including maintenance, load balancing, and configuration changes.

Install software on the batch and online systems.

Prepare setup reports and scheduler jobs.

Provide first and second level support for the operations area.

Perform database administration including tuning, altering and creating new tables as needed.

Responsible for major projects such as installing new software systems or applications residing on the production systems.

Responsible for training the level I and II technical support staff.

Fix application errors reported from Level I.

Provide technical support for application and platform incidents.

Implement application code and configuration updates for the following: Application Release Installs; IP changes; Encryption Key changes; Merchant/Client updates; Client and customer transactional research; and Password reset for applications.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Computer Science, Engineering (any), or related field of study plus 3 years in the job offered or as Applications Support, Systems Developer, Applications Developer, or related occupation.

Skills Required: This position requires experience with the following: Nonstop Computer Systems; Tandem systems; Pathway; Golden Gate; Encribe; TACL; Netbatch; Control/M; Prognosis; providing Application and Technical support; SQL; and install, configure and support the following products: RDF, GoldenGate, SQLXpress and Escort SQL.

Job Location: 4900 Memorial Hwy, Floor 04, Tampa, FL, 33634

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are...