Showroom Design Consultant

Join Our Team at TileBar - Showroom Sales Representative (3rd Ave, Burlington, MA Showroom)

Are you passionate about design, customer experience, and closing a great sale? TileBar is growing, and we're looking for an enthusiastic, service-oriented Showroom Sales Representative to join our brand-new 3rd Ave Burlington, MA showroom.

In this dynamic, client-facing role, you'll work with a wide range of customers—from homeowners and designers to contractors and installers—providing expert guidance, personalized consultations, and curated product recommendations.

You'll be part of a collaborative team and a fast-growing company that values creativity, customer satisfaction, and exceptional service.
What You'll Do

As a key member of our showroom team, your responsibilities will include:


* Customer Engagement: Serve as the go-to expert for clients, delivering thoughtful service and timely support from start to finish.


* Design & Consultation: Help clients bring their vision to life by creating custom room packages and recommending products tailored to their needs.


* Product Expertise: Stay up-to-date on TileBar's product lines, industry trends, and design solutions to ensure confident, informed recommendations.


* Sales & Order Management: Own the full sales cycle—including quoting, processing orders, and managing CRM records—while ensuring smooth fulfillment and delivery.


* Team Collaboration: Partner with internal teams to maintain brand standards, resolve order issues, and provide a seamless customer experience.


* Relationship Building: Cultivate long-term client relationships that drive satisfaction, loyalty, and repeat business.


* Brand Representation: Embody TileBar's commitment to excellence in every interaction, upholding our values, image, and customer-first culture.

✅ What You Bring

Experience & Education


* High School diploma required; Bachelor's degree preferred.


* 3-5 years of sales or customer service experience, ideally in a retail, design, or luxury sales setting.


* Industry knowledge in tile, stone, furniture, textiles, or building materials is a strong plus.

Sales & Customer Focus


* Proven ability to meet/exceed sales targets using a consultative, relationship-driven approach.


* Strong communication skills and a passion for helping clients navigate product and design decisions.


* Confidence in building rapport with a diverse clientele.

Product & Industry Knowledge


* Familiarity with tile and flooring products is ideal (but not required—we'll train the right candidate).


* A genuine interest in design, trends, and materials.

Technical & Operational Proficiency


* Comfortable using tools like Microsoft Office (Excel, Word, Outlook, etc.).


* Experience with CRM platforms such as Salesforce, SalesPad, or Magento is a plus.


* Strong problem-solving skills and attention to detail for quoting and order processing.

Team & Time Managem...