Cross-Border Payments Business Manager - Senior Associate

Cross-border Payments is a division within JPMorgan's Payments business, encompassing Global Clearing and Cross-Currency (FX) services, which are the largest fee-revenue generators.

The wholesale industry is leading a technological evolution, focusing on digitizing payments, designing client-centric user interfaces, and providing real-time analytics.

Join our Cross-border Payments Business Management team as an Associate, where you'll contribute to the formulation and execution of our growth strategy.

This high-impact role offers the opportunity to work closely with senior leaders and stakeholders, driving transformation and influencing outcomes in complex business scenarios.

As a Cross Border Payments Business Manager - Senior Associate within the Commercial & Investment Bank, you will optimize business performance by driving key initiatives and conducting robust analytics.

You will support senior product leaders, ensure transparency around business performance drivers, and manage end-to-end business activities.

Your role involves identifying, escalating, and mitigating business risks, making it essential to our success.

Job Responsibilities:


* Collaborate with leads to drive strategic focus for the product in a fast-moving payments landscape.


* Respond to executive ad-hoc requests related to project management and business analysis.


* Manage agendas for Business Reviews, coordinating planning activities and meeting content.


* Track and analyze trends in revenues, transactional activity, and deal pipeline.


* Analyze financial performance and identify productivity initiatives.


* Create high-quality presentations for Business Reviews, Town Halls, and strategic meetings.


* Contribute to the revenue budgeting and forecasting process.


* Organize complex information strategically, demonstrating expertise in Excel and PowerPoint.


* Communicate effectively with business partners to drive project next steps.


* Develop senior leadership presentation content highlighting growth opportunities.


* Identify key business risks and drive resolution of mitigating controls.

Required Qualifications, Skills, and Capabilities:


* Bachelor's degree in Business, Finance, Economics, or a related area.


* Prior experience in Business Management or a COO role.


* Proven experience delivering high-quality presentations and reporting.


* Ability to manage large sets of data and articulate design decisions.


* Advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables).


* Self-motivated, tenacious, and able to work independently.


* Excellent written and oral communication skills.


* Strong time management and prioritization skills.

Preferred Qualifications, Skills, and Capabilities:


* Experience in Payments, Treasury Services, or a related financial services field.


* Familiarity with collaboration tools like SharePoint.


* Experience with data visualiz...