Claim Director

JOB DESCRIPTION

Chubb is the world's largest publicly traded property and casualty insurer.

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Our award-winning Claim Department has an exciting career opportunity for an individual who enjoys independent problem solving and utilization of their interpersonal and collaboration skills to build relationships with insureds, agents and internal business partners.

The job responsibilities for this position will include the following:


* Manage complex professional liability claims across multiple jurisdictions


* Timely and accurately analyze and address coverage issues under Media and Errors & Omissions Liability policies


* Conduct timely and effective investigations through appropriate use of internal and external resources that are in compliance with Financial Lines Best Practices protocols


* Effectively document all relevant events in a timely and efficient manner as case facts are developed, to include an evaluation of liability, damages and exposure


* Set timely and accurate indemnity and expense reserves.

Manage reserves throughout the life cycle of each claim with appropriate documentation supporting any reserve changes


* Complete timely and concise claim reports


* Oversee defense counsel through effective use of litigation management strategies to include the development of case specific agendas that direct accountability of counsel throughout the life cycle of a claim file


* Travel to and attend meetings, mediations, settlement conferences and trials as needed


* Build and maintain relationships with external and internal customers to include insureds, counsel, and producers


* Proactively manage a claim inventory of primary files in accordance with Financial Lines Best Practices


* Adhere to all statutory regulations and Unfair Claims Practices Acts requirements.

Competencies/Skills Required:


* Demonstrated ability to deliver high caliber customer claim service


* Strong listening and negotiation skills


* Strong knowledge of and attention to detail in, insurance coverage and contracts


* Strong investigative and analytical skills


* Exceptionallystrong organizational skills to manage a claim inventory independently with limited supervision


* Strong interpersonal skills and ability to cultivate and maintain business relationships with a wide spectrum of people internally and externally


* Strong collaboration skills

Education & Experience:


* 3+ years of financial lines/specialty claims experience handling l...