Process Improvement Specialist - Background Clearance Investigation

Description & Requirements

At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group.

We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.

Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).

This project is currently in the bidding phase, and we're eager to consider strong candidates who may be a great fit for this opportunity.

Why Join Maximus?

Becoming part of Maximus means joining a team that offers:

• Comprehensive benefits, including medical/dental/vision, paid time off, and more

• Opportunities for career advancement and professional development

• A collaborative, respectful work environment with supportive leadership and mentorship

This position would be full-time and onsite in Boyers, PA and requires an active Top-Secret clearance.

Essential Duties and Responsibilities:

- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.

- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.

- Extract, analyze, and report data to support program activity and assist in management decision making.

- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,)

- Work closely with operations staff to define requirements, test criteria, and identify success factors.

Job-Specific Essential Duties and Responsibilities:

-Support process improvement initiatives.

-Analyzes and tests current processes and systems to determine effectiveness and efficiency.

-Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business.

-Reports to the Department head or Process Improvement Lead

-Conducts evaluation of existing business processes for the purposes of identifying and executing improvement initiatives.

-Process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements.

-Assists in the development and delivery of training programs or presentations, communicating process revisions to the organization.

-Performs work under minimal supervision.

-Handles complex issues and problems, and refers only the most complex issues to higher-level staff.

-Possesses comprehensive knowledge of the subject matter

Job-Specific Minimum Requirements:

-Active Top-Secret clearance

-Bachelor's degree with 3+ years of work-related experience

-Ability to go on-site to location within Boyers, PA

-Good oral and written communication skills

-Problem/situational analysis

-Technical expertise

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