SR Solution Engineer, Digital Customer Solutions

SR Solution Engineer, Digital Customer Solutions

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

In this role, you will:

The Solution Engineer will collaborate with Functional Engineers, Solution Architects, Product Owners, Enterprise Architects, Business leads/users, and various internal IT teams to continue to help K-C be an industry leader in this space as it supports our business.

The Solution Engineer is the go-to person for all technical expertise and performs leading-edge work and develops innovative approaches/solutions.

The Solution Engineer also provides broad work direction to their colleagues and other corresponding IT functions helping build a robust SAP system.


* Support in the definition of technical requirements against the functional requirements to ensure strategies and solutions align with business needs.


* Design high quality end-to-end solutions to meet the business needs both now and in the future by ensuring solutions are fit for purpose, scalable resilient and secure.


* Define detailed technical specifications according to which solutions are defined, managed, and delivered.


* Ensure design practices, artefacts and processes are in line with leading industry patterns and practices.


* Identify and mitigate existing business risk or risks associated with solution design and delivery.


* Build expertise of best-in-class solutions / technology.


* Works directly with Business and Functional resources to drive technical solutions for business requirements within complex projects.


* Develop and enhance custom reports, interfaces, enhancements (User Exits/BADIs), and forms (Smart Forms/Adobe Forms).


* Work on EDI/IDOC interfaces for seamless integration.


* A good understanding of FMCG business processes and the ability to translate functional requirements into technical goals.


* Integration knowledge: Integration knowledge would be seen as a plus.


* Problem-solving:  The ability to address business and customer needs by solving complex problems.


* Communication:  The ability to understand business requirements and communicate with stakeholders.


* Analytical skills:  A strong understanding of analytical skills and techniques.


* People skills:  Excellent interpersonal, communication, and negotiation skills.

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions...