Process Improvement Manager

Role: Process Improvement Manager / Quality Manager

Location: Albion, MI - 100% on site (no remote)

Facility: GP Corrugated Packaging - Sheet Feeder plant

Travel: Up to 25% for customer visits and corporate travel, mostly local/regional travel

Pay: Based on the experience you bring

Your Job

Georgia-Pacific is seeking a Process Improvement Manager to lead quality and process improvement efforts at our corrugated packaging facility in Albion, Michigan.

As the site's quality and process improvement leader, you'll be a key member of the plant leadership team and a trusted partner to operations, commercial teams, and customers.

This role is ideal for a principled, entrepreneurial leader who thrives on building a culture of quality and continuous improvement.

Our Team

Working in Albion means being part of a growing community with small-town charm and access to larger cities.

Our facility has a strong track record of performance, internal promotion, and leadership tenure-backed by continued investment in equipment, safety, and people.

With support from corporate quality and engineering teams, you'll have the resources to lead and the autonomy to make a lasting impact.

What You Will Do



* Champion a culture of quality and continuous improvement aligned with PBM® principles


* Own and manage plant quality documentation, standard work, and audit readiness


* Lead quality systems, audits, and corrective action plans across the plant


* Own board quality performance, best-run settings, and key waste metrics


* Evaluate and optimize processes based on paper grades and machine capabilities


* Partner with operations and commercial teams to meet or exceed customer expectations


* Work directly with customers on continuous improvement, trial runs, and performance feedback


* Build relationships across teams to problem solve, adapt processes, and enhance results


* Facilitate food safety compliance and product stewardship programs


* Monitor key metrics and lead root cause analysis (RCA) and data-driven improvements


* Manage customer interactions, complaint resolution, and internal quality reporting


* Oversee quality data systems (BVP, KIWI, etc.) and ensure compliance with GP and customer standards

Who You Are (Basic Qualifications)



* Previous experience coaching and mentoring in a professional atmosphere


* Root Cause Analysis (RCA) and Cause Mapping experience


* Previous experience with managing and maintaining customer relations through written and verbal follow up that include email correspondence and video conferencing, as well as onsite visits


* Previous experience with quality management systems

What Will Put You Ahead



* Experience in corrugated packaging, manufacturing, or military operations


* Bachelor's degree in engineering, operations, or related field


* Knowledge of statistical process control (SPC), Lean, or Six Sigma


* Familiarity with GP sys...