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Client Associate

Schneider Electric is searching for a Client Associate in Louisville, KY.

What will you do?

The Client Associate is responsible for supporting the Client Manager in developing and executing the Strategic Energy Plans for clients of Schneider Electric.


* Support the creation of the strategic energy plan, as directed by the Client Manager, and manage the activities against it with internal team members


* Lead day to day activities with the client implementation team as it relates to setup and implementation of client data


* Execute and complete assigned tasks and recommended actions, as directed by the Client Manager, to ensure each client is served with excellence and sees the value being delivered


* Assist in the leadership of clients, as directed by the Client Manager, to make cost effective decisions related to their energy costs and usage to strategically position each company, including some transactional responsibilities


* Identify opportunities for additional energy management services and collaborate with internal teams on potential solutions to be offered


* Assist Client Manager with coordination of client meetings using internal resources when appropriate, prepare the materials for the meeting(s), and present to all levels of the client's organization


* Be a subject matter expert for client's business operations, key contacts and their respective roles, their market risk tolerance, and their industry pressures


* Participate in structured training programs and initiate self-driven training of the energy industry and Schneider Electric's service offerings

What skills and capabilities will make you successful?


* Proven digital skillsets with evolving technologies, software, and evolving AI best practices


* High commitment to the company's vision and values.


* Excellent analytical skills and attention to detail.


* Excellent communication skills both verbal and written.


* Good professional reputation; commitment to personal integrity and strong character.


* Proven track record of providing excellent customer service internally and externally.


* Effective working in a team environment

What qualifications will make you successful for this role?


* Bachelor's degree required, along with experience in a service industry with some direct customer-interface experience either in sales or client relationship, or equivalent experience.


* Proficient computer experience in Microsoft Office Products particularly Word, Excel, and PowerPoint.


* Historical commercial skills such as account management, client program leadership, revenue retention and upselling experience


* Project management experience to lead client programs with soft skillsets and use of digital project management tools


* Program visioning orchestration leadership with clients and internal specialists as a trusted partner for the program


* Willingness to travel around 10%

Non-Ess...




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