Support Coordinator

Lead Support Worker

County Durham - Within Supported Accommodations and Community services.

Permanent, Full time (37.5 hpw)

Pay £13.21 per hour (£25,838 per annum) [pro rata] and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex needs to support them within their accommodations and out in the community. Our Central Resource Team supports our supported accommodations and community services to cover staff annual leave, sickness or recruitment to ensure our customers always get the best possible service and support.

You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know! 

Typical day as a Lead Support Worker (known by us as Coordinator)


* Creating support plans with your customers and coordinating our small team of Support Workers working to the plans. 


* Assisting our customers with complex needs and vulnerabilities.

From homelessness, substance misuse, complex mental health and social isolation.


* Helping customers with independent living, daily tasks, budgeting and finance, health and wellbeing and activities.


* Carrying out risk assessments, support planning, goal setting, safeguarding and regular reviews.

We also assist with ending and setting up tenancies for our accommodations.


* Cuppas, chats and catch ups.  There’s no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!  

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in working towards the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach.


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review. 

Our team

You’ll join Yvonne on the central resource team who’s worked for Home Group since 2014.

Yvonne started as a Support Worker and took full advantage of all the training and experience we offer here at Home Group.

Supporting her is our Client Service Managers for CRT, Laura, Libby, Sam, Emma and Tom.

 

Job details


* 37.5 hours a week.

You will work on a rota b...