Data Analyst

Health, Housing and Homeless Services (H3) is a division of Contra Costa County Health Services.

The Health, Housing and Homeless Services Division integrates housing and homeless services across our health system; coordinates health and homeless services across county government and in the community; and works with key partners such as the Employment and Human Services Department, the Housing Authority, Contra Costa Health Plan (CCHP), school districts, housing providers, law enforcement and cities to develop innovative strategies to address the community’s health and social needs (https://cchealth.org/h3/).

H3 holds multiple roles within Contra Costa’s Homelessness Continuum of Care (CoC).

One of H3’s primary roles is functioning as the Homeless Management Information System (HMIS) Lead Agency.

The HMIS is the central database to collect, track, analyze and report uniform client and activity data regarding the provision of shelter, housing, and services to individuals and families experiencing homelessness or who are at risk of homelessness within the Contra Costa CoC region.

Along with HMIS, the Data Analyst will be working in ccLink/EPIC EHR Systems (Contra Costa’s Electronic Health Record System) to perform a variety of functions.

Previous experience with ccLink/EPIC is preferred and used to coordinate care for our clients.

The Data Analyst will be responsible for a variety of data and administrative tasks related to HMIS/ccLink, including but not limited to HMIS/ccLink usage across partnering agencies, data management, analysis, dashboard and report development, and monitoring of programmatic and client level data.

 Salary: $27.92 - $32.33 Hourly

 

ESSENTIAL FUNCTIONS


* Collect, maintain, and store HMIS User Agreements.


* Ensure HMIS/ccLink end user adherence to workstation security policies


* Detect and respond to violations of the HMIS/ccLink Policies and Procedures


* Generate and build reports and dashboards using HMIS reporting tools.

Use statistical methods to analyze HMIS program-level data.


* Work closely with Contra Costa Health’s Business Intelligence team (BI) to develop, QA, maintain Medi-Cal claims data and reports.

Use statistical methods to analyze and report service and claims-level data to management and program staff.


* Work with a variety of H3 and CoC stakeholders to create a prioritized list of data needs and translate into useful reports.


* Identify and recommend new ways to streamline program operations and processes using data.


* Use data to create models that depict trends in homelessness and subpopulations.


* Provide 1st level HMIS/ccLink troubleshooting and technical support to program staff.


* Attend HMIS/ccLink-related meetings and trainings as requested for licensing and proficiency and as required in the HMIS/ccLink Policies and Procedures.


* Monitor data quality at both the program, agency, and system level and work with program manage...