Senior Virtual Services Sales Representative

Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?

The Role: Senior Virtual Service Sales Representative

We are looking for an experienced Virtual Service Sales Representative to help us unlock further commercial value for our business.

What will you do?

The mission of the Field Services Inside Service Sales Representative is to maximize services revenue by establishing, building and nurturing relationships with assigned portfolio of Proximity Accounts.

he/she can be responsible to manage by delegation from outside sales services some tasks related to Strategic and Targeted Accounts.

Essential Responsibilities:

• Build and manage FS Opportunity Pipeline

o Analyze & qualify opportunities in BFO

o Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.

o Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads

o Develop cross-selling between Line of Businesses service offer

o Transfer new product sales opportunities to Account Managers from the BUs or Virtual Sales from the country

o Quote and close the deal for standard services offer

o Coordinate with all the FS teams and product teams if needed, to satisfy service opportunities

o Keep up to date the data of Installed Base of the customers

o Document all records of customer history in BFO.

o Respond on-time and on-quality to Renewal requests from the customers

o Be the second point of contact for Focus for small business units Contracts -SPIBS)

o Be the Channel Champion and 2nd point of contact for Contracts Team

o Be the buddy nor conduct minor coaching for new joiners/VSSR

o Delegation for some sales concerns and escalations such as Adhoc projects, refreshers and review of Customer feedback (NSS/NPS Score)

o Training and adherance for on time renewal rate and BFO hygiene

o Prepare and Share Monthly reports for Contracts

o Consolidated "Up for Renewal" extract from ARR, BFS and BFO for Pacific

o Monthly basis, Prepare country wise Forecast templates and with all Country BDs for their action

o Advocates recurring business across SPIBS offer

Main interactions:

Customers, FS Operational Marketing, CCC, Outside services sales, Order Management, FS Operation

Key Success Factors:

Close collaboration with Outside Services Sales for complex on-demand sales

Reactivity on FSR and CCC opportunity generation.

Regular collaboration with FS Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.

Who would be successful?

Educati...