Senior Technical Trainer

The Technical Trainer plays a critical role in providing Schneider Electric EcoStruxure product training to a variety of audiences, including internal employees, external customers, and third-party affiliates.

Instrumental to this position is serving as Subject Matter Expert on EcoStruxure products to the courseware development team.

Key Responsibilities

Preparation and Learning (15%)


* Learn the tools of the learning delivery function.


* Prepare and maintain OCS suite of virtual machines and images.


* Demonstrate continuous improvements in current best practices, tools, and applications across the learning and training industry, such as facilitated learning, communities of practice, and recorded demonstrations.


* Maintain current, in-depth knowledge of the functions and features of the Schneider Electric EcoStruxure product portfolio.

Training Delivery (65%)


* Deliver technical training classes through the use of virtual classroom technology or in-person.


* Complete pre- and post-session tasks that support learners who attended virtual instruction-led courses.


* Provide learner support during synchronous and self-paced learning activities.


* Adapt to training schedules to train global learners across different world time zones.


* Pilot courseware to evaluate the effectiveness and quality of materials

Course Development Support (20%)


* Identify on-the-job tasks and challenges related to the targeted audience and courseware focus to ensure engineering project readiness and customer satisfaction.


* Review courseware for technical accuracy.


* Identify available product, technical, and process materials create technical demos, lab exercises, and courseware assessments as needed, related to courseware development projects.

Qualifications

Desired Candidate Profile:


* Degree in Engineering


* 5+ years of experience configuring, building or maintaining process automation systems


* Effective skills in explaining complex technical topics in an engaging and interactive way


* Strong verbal communication skills with ability to articulate and enunciate clearly, simply, legibly and professionally.


* Ability to use a variety of different communication tools, such as email, instant messaging, conference calls, and live-meeting software etc.


* Team-oriented with interactive listening skills



* Motivated self-starter who can juggle multiple priorities concurrently and engage support when needed


* Ability to work in flexible timings and across different time-zones to ensure global delivery


* Ability to travel up to 25% (if required on a need basis)

Schedule: Full-time
Req: 009GQ4