Outlet Manager - MezzaLuna - F&B Service - InterContinental® Residence Suites Dubai Festival City

Do you see yourself as the Outlet Manager for Mezzaluna located at the InterContinental Residence Suites® Dubai Festival City?  

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.

Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® at Dubai Festival City consists of four hotels.

These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites.

In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one.

We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

       

A little taste of your day-to-day:


* Effectively manage the restaurant by ensuring the following:
+ Oversee the Implementation of standards as detailed in the departmental standards and procedures manual.
+ Adhere to opening and closing procedures.
+ Adhere to bill paying procedures.
+ Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.
+ Personally meet and farewell a maximum of restaurant guests.
+ Encourage and motivate staff to provide optimum service during all shifts.


* Share recommendations and guest comments to Chef and Assistant F&B Manager to reflect current customer profile.


* Devise strategies to consistently improve outlet revenue.


* Develop and implement Promotions Calendar for F&B products in restaurant. 


* Manage special event concepts.


* Anticipate market changes and review operations when necessary.


* Conduct competitor analysis.


* Create positive publicity opportunities.


* Manage customer database and utilise effectively.


* Up-sell property facilities and outlet maintenance.


* Actively pursue cost saving measures


* Recycle wherever possible.
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