A&H Affinity Benefits Adj Trainee

Crawford's Accident and Health claims management practice administers a wide variety of specialized programs through its global TPA and medical management provider, Broadspire.

From extended warranty to travel accident to credit card benefits, Crawford & Company understands that no two programs are alike.

We develop in-house teams and customized processes around each program following a core set of guiding principles to ensure consistent, quality handling.

Join Broadspire and take the first step toward a rewarding career in Accident and Health claims! This is your chance to gain valuable insights and skills in a dynamic field.

We're looking for motivated candidates ready to seize this opportunity and shape their future!


* This is a Hybrid Position!


* Candidates preferred from Sunrise, Florida or Atlanta, Georgia!


* FL/GA Licensing is a requirement.

Please attach a copy before submitting your application.


* Great Bonus Opportunity!


* Excellent Employee Benefits!


* Multiple Employee Discounts!


* Generous Employee Referral Bonus Program!

Under general supervision, evaluates and settles travel and accident claims of modest to complex exposure (including fatalities) by investigating losses, interpreting coverage, and reporting obtained information in a timely and efficient manner, while maintaining adequate production levels.

Claim types handled, included but not limited to: Accidental Death and Dismemberment, Trip Cancellation/Interruption, Collision Damage Waiver, Out of Country Medical Expense, Lost/Delayed Luggage.


* College degree or equivalent combination of education and experience.


* At least 6 months customer service experience


* Must complete Crawford specified adjuster training.


* Strong verbal and written communication skills.


* Good attention to detail.


* Strong analytical and mathematical ability.


* Ability to handle multiple tasks.


* Strong interpersonal skills.


* Highly organized and self-directed.


* Flexible and able to change plans quickly.


* Good problem solver.


* Ability to handle a variety of situations with tact and diplomacy.


* Customer service oriented.


* Thrives in a fast-paced environment.


* Knowledge of the travel insurance industry


* Familiarity with Supplementary Health Insurance Plans


* Depending on case load you may be required to work beyond normal business hours when necessary.


* Must complete continuing education requirements as outlined by Crawford Educational Services.


* Must be licensed as required by state and local jurisdictions.


* Must pass New York and Hawaii independent adjuster licensing exams within the first 6 months of employment.

#LIEM3


* Examines travel and accident claims forms, policies and endorsements, client instructions and other records to determine coverages.


* Investigates claims by interviewing insureds, claimants and witnesses, obtaining officia...